A lead-focused website turning global interest into qualified enquiries
T5 Global Exchanges needed more than an informational website. Their outdated design and content were no longer supporting lead generation. While the previous site contained plenty of detail, visitors often hesitated or dropped off. The goal was to modernise the experience, quickly clarify key information, and guide users naturally to make an enquiry.
Every page has a job to do. Messaging is direct and structured so students and partner institutions can immediately see where they fit. Instead of endless reading, visitors are guided toward relevant enquiry points at moments when interest naturally peaks.
For international audiences, clarity builds trust. The new site balances professionalism with approachability, helping users understand programmes, expectations, and outcomes before they make contact. Enquiries now feel like a logical step, not a leap of faith.
T5 Global Exchanges is an international education organisation that connects students with exchange programmes and partner institutions worldwide. They support both individual learners and organisations across multiple regions.
The aim was to build a website focused on enquiry generation, strengthen trust with global audiences, and support targeted campaigns for different regions and partner types.
The site needed to serve multiple audiences with different priorities. Students, institutions, and regional markets all required tailored messaging, while the overall experience had to remain simple, cohesive, and conversion-led.
The site was planned around who visitors are and why they arrive, ensuring students and institutions quickly recognise relevant content without wading through information meant for others.
Pages were shaped around common visitor questions, helping users understand programmes, expectations, and outcomes early, before being asked to take the next step.
Enquiry points were placed where interest naturally builds, allowing visitors to act when ready rather than searching for contact options at the end.
The structure allows messaging to adapt for different regions and campaigns, supporting targeted outreach without fragmenting the overall site experience.
Information was refined to focus on what matters most, reducing overload and helping visitors make confident decisions without feeling pressured or rushed.
Content explains how exchanges work and what happens after enquiry, helping users feel informed, prepared, and comfortable reaching out across borders.
Pages are structured around the questions visitors arrive with, helping them understand options quickly before offering a clear next step.
Forms appear where interest is highest, not hidden at the end of long pages, making it easier for users to act when they’re ready.
Dedicated areas separate student information from partner content, reducing confusion and improving relevance for each group.
Region-specific pages allow messaging to adapt for different markets while keeping the overall structure consistent.
Content stays centred on what programmes offer, how exchanges work, and what happens after an enquiry, helping users feel prepared before reaching out.
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