What is Employee Generated Content (EGC) and Why Does It Matter In 2025?

Blogs | Marketing Trends

Written By: Yasmin Qureshi

What Is Employee Generated Content and Why Does It Matter In 2025?

Blogs | Marketing Trends

Written By: Yasmin Qureshi

Introduction

You’ve probably heard the buzz around EGC, but what exactly is Employee Generated Content?

In 2025, EGC is the marketing trend businesses can’t afford to ignore. Consumers are moving away from overly polished content from celebrities and influencers, craving something more authentic, relatable, and human. That’s where EGC comes in-it builds trust, strengthens your brand’s authority, and fosters genuine connections with your audience.

For small and medium-sized businesses, embracing employee-created content isn’t just an option-it’s a game-changer. In today’s article, we’ll explore what EGC is, why it works, and how it can help you build lasting trust with your audience. We’ll even throw in some ideas and examples to help you get started.

Employees creating employee generated content on a mobile phone in an office.

The Challenges Brands Face in 2025

For years, highly polished content from celebrities and influencers dominated marketing strategies of brands-until TikTok disrupted the scene with its promise of authenticity and spontaneity. People gravitated to the platform because it was free from unrealistic perfection.

Now, in 2025, it’s clear that audiences expect the same from their favourite brands. They no longer resonate with overly curated content, they crave real, unfiltered connections. Brands that fail to embrace authenticity risk losing relevance in an era where transparency and relatability matter more than ever.

What Is Employee Generated Content?

EGC is content created by the employees of a brand, rather than a PR, marketing team, or influencers. Content can include blog posts, social media updates, videos, testimonials, behind-the-scenes insights, and industry expertise shared by employees.

Employee Generated Content is worlds apart from traditional marketing content. Here are the key differences:

Traditional Marketing Content:

  •  Polished and carefully curated content.
  • Follows the brand’s official messaging.
  • Perceived as being overly promotional.
  • High production costs of structured campaigns.
  • Brands rely on paid distribution.
 
Employee Generated Content:
  • Perceived as more personal and authentic.
  • Insights from the employees perspective.
  • Created organically with little cost.
  • Builds trust and likeability.
A team of employees sitting around a table with their laptops and cameras, discussing content ideas.

How Can Employee Generated Content Help?

Standing out from the crowd is more important than ever, and EGC offers a powerful way to do just that. By showcasing real voices from within your company, EGC builds trust and humanises your brand, making it more relatable and approachable.

Unlike traditional marketing content, which can often feel staged or overly polished, EGC brings an element of authenticity that resonates with audiences. It allows potential customers to see the people behind your brand, fostering stronger connections and increasing engagement. 

Employee Generated Content also empowers employees to become brand advocates. Whether through behind-the-scenes glimpses, personal stories, or expert insights, employee-driven content helps establish your brand as genuine, transparent, and customer-focused.

How To Encourage Employees To Create Content

Let’s be honest-not everyone is eager to be in the spotlight. Even in today’s content-driven world, some employees feel uncomfortable being on camera or contributing to company content. So, how can you navigate this challenge and inspire your team to get involved?

Here’s our top tips:

  •  Create a Supportive Culture: Foster a workplace environment where sharing experiences is encouraged.
  • Reduce Fear and Increase Confidence: Provide video coaching or media training to shy employees, and start with casual, low-pressure content like informal interviews.
  • Get Leadership Involved: Employees are more likely to get involved when managers participate. 
  • Highlight the Benefits to Employees: Explain how EGC will help build their own personal brand, offering LinkedIn and social media exposure for their contributions.
  • Make It Fun and Social: Encourage group videos and create interactive content like Q&As, behind-the-scenes clips or workplace trends.
A team of employees huddled around a laptop watching the employee generated content back.

Employee Generated Content Ideas

Now that you understand what Employee-Generated Content is and how it can benefit your business, it’s time to explore ways to put it into action. EGC can take many forms, giving you plenty of creative opportunities to showcase your brand’s authenticity. Here are a few ideas to help you get started:

Behind-the-Scenes Content:
  • Employees sharing a day-in-the-life at work.
  • A casual video tour of the office, workshop, or store.
  • “Meet the Team” posts introducing employees with fun facts.

 

Employee Testimonials & Stories:

  • Employees sharing why they love working for the company.
  • Blog posts and videos featuring employees discussing career growth within the company.
  • Personal success stories related to their role.
 
Showcase Products or Services:
  •  Employees demonstrating how to use products or services.
  • Unboxing or first-reaction videos from employees testing new products.
  • Create a company Hashtag to encourage ongoing participation.
 
Customer Interaction & Engagement:
  •  Employees responding to customers questions in a friendly and personal way. 
  • Sharing customer success stories or testimonials.
  • Featuring employee shoutouts from happy customers.

Real-Life Examples of Employee Generated Content

Employee Generated Content is a powerful way for brands to showcase authentically and engage their audience. Here are three examples of brands successfully creating EGC:

Example 1: Region Security Guarding

Region Security Guarding, a nationwide manned security company based in Wolverhampton, is making great use of TikTok to share engaging employee-generated content. Their team regularly posts behind-the-scenes footage and employee spotlights, helping to humanise the brand. Examples include an interview with a security guard who won the the January 2025 Service of Excellence Award and a behind-the-scenes look at a recent corporate headshot photoshoot.

Example 2: Curry’s

Humour is an excellent way to keep audiences engaged, and tech retailer Curry’s employees have mastered this approach on TikTok. One standout example is a video where an employee appears to throw water on customers standing outside the store-though it’s all in good fun! This viral moment, also created by Costa, demonstrates how playful and relatable content can drive engagement.

Example 3: National Trust

The National Trust, Europe’s largest conservation organisation, has embraced EGC on LinkedIn. A great example is a video featuring their Apprenticeship Manager discussing apprenticeship roles. Another great idea was a Christmas-theme “This or That” trend, adding a fun and interactive element to their content strategy.

Screenshot from the Curry's employee generated content.

Copyright: Curry’s

Conclusion: What is Employee Generated Content ?

EGC is fast becoming the most valuable trend for small and medium-sized businesses to integrate into their marketing strategy. Audiences are no longer interested in brand messaging that’s highly promotional and perfected, they want real people behind the brand, hear real stories, and connect with authentic and relatable experiences.

EGC allows businesses to showcase their team’s unique perspectives, fostering trust and engagement with their audience. By integrating authentic stories and behind-the-scenes moments, brand can build deeper connections and stand out in an oversaturated digital landscape.

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